Electronics retail giant MediaMarkt hit by ransomware attack

Electronics retail giant MediaMarkt hit by ransomware attack

Electronics retail giant MediaMarkt has suffered a ransomware attack causing IT systems to shut down and store operations to be disrupted in Netherlands and Germany.

MediaMarkt is Europe’s largest consumer electronics retailer with over 1,000 stores in 13 countries. MediaMarkt employs approximately 53,000 employees and has a total sales of €20.8 billion. 

A weekend ransomware attack

MediaMarkt suffered a weekend ransomware attack that encrypted servers and workstations and led to the shutdown of IT systems to prevent the attack’s spread.

BleepingComputer has learned that the attack has affected numerous retail stores throughout Europe, primarily those in the Netherlands.

While online sales continue to function as expected, cash registers cannot accept credit cards or print receipts at affected stores. The systems outage is also preventing returns due to the inability to lookup previous purchases.

Local media reports that internal MediaMarkt communications tell employees to avoid encrypted systems and disconnect cash registers from the network.

Screenshots posted on Twitter of alleged internal communications state that 3,100 servers were affected in this attack. However, BleepingComputer has not been able to corroborate those statements at this time.

#MediaMarkt / #Saturn gerade scheinbar in ganz DE und NL von #Ransomware betroffen.
Alle Kassen still, nichts läuft, sieht nicht gut aus pic.twitter.com/OR4stCaTT6

— Hozan Murad (@HozanMurad)

MediaMarkt shared the following statement with BleepingComputer regarding the attack.

The MediaMarktSaturn Retail Group and its national organizations became the target of a cyberattack. The company immediately informed the relevant authorities and is working at full speed to identify the affected systems and repair any damage caused as quickly as possible. In the stationary stores, there may currently be limited access to some services. 

MediaMarktSaturn continues to be available to its customers via all sales channels and is working intensively to ensure that all services will be available again without restriction as soon as possible. 

The company will provide information on further developments on the topic. – MediaMarkt.

This is a developing story and will be updated as more information becomes available.

Update 11/8/2021 12:01 PM EST: Added statement from MediaMarkt.

This content was originally published here.

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