A new phishing scam is faking calls from Amazon to try and break into people’s accounts.
Scammers purporting to call from Amazon tell the person on the phone that they have bought an iPhone for £900 and the call is to help cancel the order.
The caller initiates a text message sent from Amazon with a pass code that allows any individual to login and reset the account’s password.
The caller then asks for the pass code over the phone to get control of the Amazon account – including any saved credit card information.
Phone call scams like this one are also known as phishing. Phishing is a type of cyber attack that can include individuals posing as a legitimate institution try to trick people into handing over sensitive information.
Phishers will also sometimes try to get victims to install malware on their phone or computer.
A man, who identifies himself as a police officer in his Twitter bio, shared his experience with the scammers on social media.
He wrote: “Had a call from @Amazonuk saying I’ve bought an iPhone for £900 & they wanted to help cancel. Whilst on phone they send a text (which does come Amazon) with passcode. Operator asks you to pass code over the phone – boom, they’re in your account! RT folks!”
Amazon confirmed that these calls are not from the company.
An Amazon help representative wrote: “These calls are not from Amazon. You can find more information about these Phishing messages and how to report them here“.
In addition to suspicious phone calls and text messages, Amazon warns against certain web pages and emails.
The company recommends sending suspicious pages and emails to [email protected]. The best way to track an email is to send it as an attachment to the aforementioned email address, per the company’s help page.
This content was originally published here.